Frequently Asked Questions About BATCI Hair Concealer

How to use BATCI Concealer?

How to use:

  1. Wash your hair with BATCI shampoo and dry it
  2. Use BATCI Hair Concealer with a glove and comb in the hair gaps, starting from the back of the head and gradually moving to the front of the head.
  3. Leave it for 5 to 7 minutes to enable the product to work.
  4. Wash your hair with cold water and use BATCI Pro Vitamin Shampoo gently from front to back
  5. Get the perfect result


How can I remove the cream if I make a mistake when using it? (Example: I put the cream on my forehead by mistake)

It's simple, use a cotton ball and put any type of dye remover or alcohol on it, then rub the skin with it.


How many days does the product take effect on the hair?

BATCI Hair Concealer cream has a stability of 2 to 15 days if you follow the application steps correctly and according to your skin type. It is also preferable to use BATCI Pro Vitamin Shampoo, which is free of salts, to get the best result.


‎Does the product contain harmful substances for hair and scalp?

No, the product is completely safe. The materials used in the product are extracted from natural plants. You can view the ingredients of our products here.

The products are licensed by the Saudi Food and medicine Authority


Is the product suitable for black hair only or all colors?

It is suitable for all hair colors except light blonde.


Is BATCI Concealer affected by water?

No, what distinguishes BATCI Concealer from other similar products is that it does not leak during sweating or washing.


Does the product stain clothes black after application?

No, after the product dries, the product will not stain your face or clothes and will not fall off.


Can the cream be used on men and women?

Yes, BATCI Concealer is intended for men and women


Can all types of shampoo be used after using the cream?

Yes, but make sure to use a shampoo that is free of chemicals, salts, menthol, parabens and sulfates. Batcı Provitamin Shampoo was created to be used with hair concealer to get the longest period of hair free of gaps.


Why is it recommended to use Batcı Shampoo with hair concealer cream?

Because BATCI Shampoo is free of chemicals, salts, menthol, parabens and sulfates.


How many times can BATCI Hair Concealer be used?

You can use it 3 to 5 times in the 30 ml package

and 5 to 9 times in the 50 ml package depending on the hair gaps.


How many days does the shipping time take?

From 2 to 7 days. Within the Kingdom


Is there delivery to all cities in the Kingdom?

Yes, delivery is available to all regions


How can I track my order?

We will send you a WhatsApp message with the shipping date, company name and order tracking link


How much is the shipping fee?

Free shipping on all orders within the Kingdom for a limited time. Please see our shipping policy for details.


How can I get information about the ingredients of your products?

For information about the contents of our products, you can review the product description in the product description or from the BATCI Hair Concealer ingredients page or you can contact customer service on 0541952283

Our products do not contain harmful chemicals to health and are licensed by the Saudi Food and medicine Authority.